Disclosures & Disclaimers

Regulation E - EFT Disclosures

In this statement, the words “you”, “your”, and “yours” mean any holder or authorized user of your Debit Card. The words “we” and “us” mean MCT Federal Credit Union, where you have a checking or savings account. “EFT Terminal” means any electronic funds terminal. This includes automatic teller machines (ATMs), point-of-sale terminals (cash registers) and other EFT devices. “Debit card” means each magnetically or otherwise encoded check banking card provided to you by us. “PIN” means Personal Identification Number assigned to you for use with your Debit Card. For purposes of this statement, “business days” are Monday through Friday, holidays not included. “Primary Account” refers to your Share Draft (checking) account.

Debit Card – Each Debit Card issued to you by us is our property and may be cancelled or repossessed by us at any time, with or without cause. You must surrender to us on demand each Debit Card issued to you. If you permit or authorize other persons to use you Card and PIN, you will be liable for any resulting transactions. To guards against anyone making a transaction you have not authorized, you should take all reasonable precautions to prevent any other person from using your PIN.

Disputes –  You are responsible for resolving all disputes concerning purchases made using your ATM Card with the merchant who accepted the card. Stop Payment – You do not have the right to Stop Payment on any point-of-sale transaction, or on any ATM transaction you perform or which is authorized by you.

Transaction Receipts –  You will get a receipt at the time you make any transfer to or from your account using an EFT terminal in the United States authorized by us.

Periodic Statements – You will get a monthly account statement for your Share Draft (checking) account.

Applicable Law  – This agreement is governed by the laws of the State of New York. NEVER write your PIN on your Debit Card or repeat it to others. We will be happy to assist you with any questions concerning use of your Debit Card, ordering additional cards, handling lost or stolen cards or ATM locations.

Your Liability –  Tell us AT ONCE if you believe your Debit Card or your PIN has been lost or stolen. Immediate notification by telephone is the best way to keep any possible losses down. You could lose all the money in your account, plus your maximum overdraft Line of Credit, if you have one. If you tell us within two (2) business days, you can lose no more than $50 if someone used your Debit Card or PIN without your permission. If you DO NOT call us within two business days after you learn of loss or theft of your Debit Card or PIN and we can prove we could have stopped someone from using your Card or PIN without your permission if you had told us, you could lose as much as $500.  Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed to you, you will be liable for up to $500 of loss that occurs during the 60 day period. You may not get back ANY money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had notified us in a timely manner. If a good reason—such as a hospital stay or long trip—kept you from notifying us, we may reasonably extend time periods.

Our Liability for Failure to Make EFTs –  If we do not complete the EFT to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your loss and damages. However, there are some exceptions. We will NOT be liable for instance, if:  Through no fault of ours you do not have enough money in your account to make the EFT;  The ATM where you make the EFT does not have enough cash; The EFT terminal or processing system was not working properly and you knew about the breakdown when you started the EFT; Circumstances beyond our control (fire, flood, etc.) prevent the EFT, despite reasonable precautions we have taken; Funds in your account are subject to legal process or other encumbrance restricting the EFT;  We are holding collected funds in your account and the EFT would require use of those funds. There may be other exceptions as stated in our account agreement with you.

Reporting Lost Cards or PINs or Unauthorized EFTs – If you believe your Debit Card or PIN has been lost or stolen or that someone has transferred, or may transfer, money from your account without permission, call us at 518-842-1840 or write us at MCTFCU, 4883 State Highway 30, Amsterdam, NY 12010. Our business hours are Monday through Wednesday, 9 am to 4:30 pm; Thursday, 9 am to 5 pm; and Friday, 9 am to 6 pm.

Types of Transactions  – You may use your Debit Card with your PIN to: Withdraw cash from your Share Draft (checking) account; Make cash and/or check deposits to your Share Draft account; Purchase goods or services at places that have agreed to accept the Debit Card; Make balance inquiries to your Share Draft (checking) account; Perform other check services as may be available from time to time and for which we will send separate notification to amend this statement. All access will be to your Share Draft Account ONLY. Do not attempt to access your Line Of Credit or transfer from your Share account through the use of your card. Some of these services may not be available at all EFT terminals. If you have more than one account with us, some of these services may not be available for each account.

Limitations of EFTS – On each processing day: you may withdraw from ATM up to a maximum of $400.00, or your available balance if it is less than that amount. You may buy goods and services up to a maximum of $400.00 or your available balance if it is less than that amount, using your card and PIN number. This is a debit transaction. You may buy goods and services up to a maximum of $1200.00 or your available balance if it is less than that amount using your card an no PIN. These are credit transactions. Every calendar day is a processing day, except Saturday, Sunday and Monday, which are treated as a single day and holidays. For security reasons, there are limits on the number and size of transfers and withdrawals you can make using your Debit Card. In all cases, you agree to be responsible for all transfers authorized by you or from which you receive any benefit. If the EFT terminal is “off line”, you may not be able to withdraw cash from your accounts. Fixed Charges – There is a $1.00 per month fee for the ATM/Debit Card.

Per Transaction Fees  – All Debit Card transactions completed at a point-of-sale terminal where the transaction is processed as “credit” transaction are free.  All other point-of-sale transactions (PIN transactions) are $.25.  ATM withdrawals—the first three are free, each subsequent withdrawal is $1.00 each. Inquiries requested with the ATM/Debit Card have a $.75 transaction fee along with any surcharge, if applicable.) There is a $.25 charge for any denial. There is no charge for deposits. There is a $10.00 fee to replace a card, or if the card is not returned when closing the account. If you use an ATM that is not operated or sponsored by us, you may be charged a fee by the operator of the ATM or by the ATM network.

Account Information Disclosures  – We will disclose information to third parties about your account or the transfers you make:  a) where it is necessary for completing transfers or resolving errors involving transfers, or;  in order to verify the existence and condition of your account for a third party such as a credit bureau; in order to comply with government agency rules, court orders, or other applicable laws;  to our employees, service providers, auditors, collection agents, or attorneys in the course of their duties; if you give us written permission.

In Case of Errors or Questions About Your EFTs – Call us at (518) 842-1840, Monday through Wednesday, from 9 am until 4:30 pm, Thursday from 9 am until 5 pm, Friday from 9 am until 6 pm, excluding holidays. You may write us at: MCT FCU, 4883 State Highway 30, Amsterdam, NY 12010. Call us promptly if you think your statement or receipt is wrong or if you need more information about a transfer listed on a statement or receipt. YOU MUST CONTACT US ONLY AT THIS TELEPHONE NUMBER OR ADDRESS ABOUT ERRORS OR QUESTIONS. We must hear from you no later than sixty (60) days after we sent you the first statement on which the error appeared or occurred. Please include your name and account number, and describe the error or transfer you think is incorrect, the dollar amount of the transaction, the date it appears on your statement and a telephone number where you can be reached with any questions. If you notify us orally, we have the right to require you to send us your complaint in writing within ten (10) business days following the date you notified us. We will correct any error promptly. If we need more time, however, we may take up to forty-five (45) calendar days to investigate your complaint or question following the date you notified us. If we decide to use more time to investigate, within ten (10) business days following the date you    notified us, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete the investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten business days following your oral notification, we may not credit your account. If we decide there was no error, we will send you a written explanation. We will tell you the results within three (3) business days after completing our investigation. You may ask for copies of the documents that we used in our investigation.

Modifications of This Statement; Termination – We may change the terms of this statement from time to time by  notice to you. We may revoke your right to use your Debit Card at any time. You agree to pay us for and cash withdrawals, service charges, or other items that remain unpaid at the time this agreement is for any reason terminated.

Error Resolution Notice

In case of errors or questions about your account or if you think your statement or receipt is wrong, or if you need more information about a transaction listed on the statement or receipt, call us at the (518) 842-1840, write to us at: MCT FCU, 4883 State Highway 30, Amsterdam, NY 12010. We must hear from you no later than 60 days after we make the FIRST statement available to you online on which the problem or error appeared. Please provide the following information:  Tell us your name and account number; Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days. After we hear from you and we will correct the error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or. If we decide to do this, we will credit your account within ten (10) business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of the authorized signers has an established account with us before this account is opened. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.4883 State Highway 30.

e-Statement Disclosures

This Agreement specifically governs MCTFCU e-statement service, and informs you of your rights and responsibilities and the terms and conditions associated with the service you have requested. Please read this Agreement carefully. In this Agreement, the words “you”, “your”, and “yours” mean each and every one who utilizes MCT FCU’s e-statement service. The words “we”, “us”, “our” and “Credit Union” mean MCT FCU. The words “the Service” refer to MCT’s e-statement service. The term “business days” is every Monday through Friday, excluding Federal holidays and other days that the Credit Union is legally closed.

You agree to be bound by all terms and conditions contained herein. You further agree to follow all instructions provided by the Service. You agree to abide by any terms or conditions which may be added because of future enhancements to the MCT FCU e-statement service.  You understand that you must be a registered MCT FCU Online Banking user in order to enroll and participate in this service. This Agreement governs your use of the service and becomes effective upon clicking “I Accept” during registration. Except as otherwise provided for herein, using your personal computer (PC) or other access device you can access your MCT FCU financial account statement electronically 24 hours a day, seven days a week through MCT FCU’s Online Banking service using your unique username and password.

3. Agreement for receiving electronic disclosures and e-statement access. Under regulations set by the Federal Reserve Board, you are entitled to receive certain disclosures. Regulations provide that if you agree, the required initial disclosures may be delivered to you electronically. These disclosures may be communicated and delivered via e-mail or appear as notices directly on your e-statement. You should print a copy of each disclosure delivered, read it carefully, and retain it for your reference. When you click the “I Agree” button upon registration, you agree to receive any MCT FCU disclosures electronically. You agree to receive your periodic financial account statement electronically in place of a paper statement sent via US mail to your address of record. You further agree to provide an accurate e-mail address and phone for the monthly notification of statement availability and daily notification of notice availability.

Failure to update your e-mail address or phone number prior to the next statement cycle date may result in notification of the e-statement availability to be delayed or undeliverable. The e-mail address and phone number you provide is utilized to notify you of statement and notice availability. MCTFCU will not disclose your personal information to third party companies (Refer to Privacy Notice). Regardless of notification of availability, your e-statement will be provided to you online no later than the paper statement rendering for the current statement. Your statements will be available from First MCTFCU Online Banking Service for 24 months from the date of the statement. You may opt out of e-statements at any time. See Termination of Agreement and Service for more information.

Access to your e-statement history and future e-statements will terminate immediately. Should this service be deactivated by either you or MCTFCU, you will be provided with your periodic statement in paper form via US mail to your address of record. You are provided with an initial password for use with Online Banking and are required to choose a new password once the account is activated. Your password is confidential and should NOT be disclosed to others or recorded on documents. You agree not to disclose or otherwise make your password available to anyone not authorized to sign on your account. If you fail to maintain security of your password and MCTFCU suffers a loss, we reserve the right to terminate service to you under this agreement, as well as to terminate other Credit Union deposit and loan services.

MCT FCU will not be responsible for any losses you suffer due to your failure to maintain the security of your password. Users of the service should use such other password protection precautions as may be appropriate under any particular set of circumstances to ensure proper security over system access and access to account and transaction information and funds transfer capabilities. To help safeguard your security, you should change your password frequently.

If you forget your password or your system access is disabled due to the use of an incorrect password, you may contact us at (518) 842-1840 to have your account reset. We reserve the right to require written re-application for a reset of the account.  Access to the Service may be unavailable at certain times for the following reasons: (1) Scheduled maintenance  (2) Unscheduled maintenance (3) System Outages- unforeseen events that may cause system unavailability. MCTFCU will make all reasonable efforts to ensure the availability of the service. However, MCTFCU is in no way liable for the unavailability of the e-statement service or any consequential damages that may result. You are solely responsible for the selection, installation, maintenance, operation and software of your personal computer or other access device. You are solely responsible for the security and personal data you have saved or stored on your personal computer or other access device.

MCTFCU expressly disclaims any and all liability as relates to the improper use of your access device and the transmission of data. MCTFCU is not responsible for any errors or failures due to any malfunction of your personal computer, other access device or software, or unsuitability of your personal computer, access device or software, or any virus, or any problems that may be associated with the use of any Internet service. MCT FCU will notify you of any change to the software and hardware requirements needed to access the Services. If you do not agree to the changes required, you may terminate the service without charge.

Agreements

All products and services are subject to agreements prepared by MCTFCU that apply to the specific products or services, details of which will be supplied by the Credit Union directly upon request. The products and services described in the Credit Union’s website are only available in jurisdictions where they may be legally offered.

Funds Availability - Reg. CC

EFFECTIVE July 1, 2025

Our policy is to make funds from cash and electronic direct deposits available on the Day of deposit. Then you may withdraw the funds in cash or we use them to pay checks or electronic transactions you have authorized.  For determining the availability of deposits, every day is a business day except Saturday, Sunday, and federal holidays.  Deposits made before 4:30 pm on business days are considered deposited that day. Deposits made after 4:30 pm or on days we are not open are considered deposited the next business day.  The following funds are available the next business day after the day of deposit:

• Checks drawn on the US Treasury and deposited in person to a credit union employee into an account held by a payee of the check.

• US Postal Service money orders deposited in person to a credit union employee into an account held by a payee of the money order.

• Checks drawn on Federal Reserve or Federal Home Loan Banks and deposited   in person to a credit union employee into  an account held by a payee of the check.

• Checks drawn on New York State government or local governments in New York, deposited in person to a credit union employee into an account held by a payee of the check.

• Checks deposited in an account at the credit union and drawn on the same credit union in the same check processing region.

• The lesser of $275.00 or the aggregate amount deposited on any one banking day to all accounts of the member by check or checks not subject to next day availability as described above.

Our policy is to make funds from all other check deposits available for withdrawal no later than the second business day following the day of deposit.  Once funds are available, you can withdraw them in cash or we use them to pay checks or electronic transactions you have  authorized. We may delay your ability to     withdraw funds deposited by check an additional number of days for these reasons:

• You deposit checks totaling more than $6,275.00 on any one day.

• You have overdrawn your account repeatedly in the last six months.

• There is reason to believe a check you deposit will not be paid for any reason.

• There is an emergency, such as communications or computer failures.

• The source of the check is questionable, such as foreign checks.

• The account is new (open less than 30 days).

• Fraud is suspected.

• The check was previously deposited and returned unpaid.

• The check was not properly endorsed.

• The deposit was not made in person to an employee of the credit union.

If you are a new member, the following special rules will apply during the first thirty days your account is open:

• The first $6,275.00 of a deposit of US Treasury checks will be available on the first business day after the day of deposit.  Any excess over $6,275.00 will be available on the ninth business day after the day of deposit. Wire transfer funds will be available on the first business day after the day we receive the transfer.

• Funds from deposits of cash and the first $6,275.00 of the day’s total deposits of travelers' and state and local government checks will be available on the first business day after the day of deposit if the deposit meets certain conditions. For example, the checks must be payable to you. Any excess over $6,275.00 will be available on the ninth business day after the day of your deposit.  If you do not make the deposit in person to one of our employees, the first $6,275.00 will not be available until the second business day after the day of your deposit.

Checks drawn on financial institutions located outside of the United States are not subject to this availability policy. Please inquire as to availability at the time you deposit any such funds.

We will notify you if we delay your ability to withdraw funds for any of these reasons and will inform you when the funds will be available, generally no later than the fourth business day after the day the deposit would otherwise be available.

3rd Party Sites

Websites accessed by links appearing in this website have been developed independently of MCT-FCU and are meant for convenience only. The Credit Union is not responsible for any information published there. The use of a hypertext link in this website does not imply the endorsement or approval of such websites or the information contained therein by MCT-FCU. Once exiting the MCT-FCU website, any product or service should not automatically be considered federally insured. MCT FCU’s website offers links to websites of interest to children. MCT FCU DOES NOT, however, COLLECT OR MAINTAIN ANY PERSONAL INFORMATION ON CHILDREN, except that necessary to maintain the accounts of minor persons. Parents should know that the COPPA (Children’s Online Privacy and Protection Act) requires that any website collecting or maintaining children’s personal information include the name and contact information for the SITE’S operator, how information is collected, how the site’s operator uses personal information collected from children, and whether the site’s operator discloses any personal information collected to other parties. Parents have the option to agree to the collection and use of the child’s information without consenting to the disclosure of the information to third parties. Parents may request to review any personal information, ask to have it deleted, and refuse to allow any further collection or use of the child’s information. A website operator may not require a child to disclose more information than is reasonably necessary to participate in an activity as a condition of participation. Please review the individual websites for their specific disclosures pertinent to this Act. This information is provided for the personal education of member parents.

Confidentiality

MCT-FCU advises that the Internet is not a secure medium and, therefore, privacy cannot be guaranteed. MCT will not be responsible for any damages that may be suffered during the transmission of information to the Credit Union. Any transmittal of information to the Credit Union is done at your own risk. Complete confidentiality and security are not possible.

Use of Information

The MCT Federal Credit Union’s website is not intended to provide legal, tax, or accounting advice and should not be relied on in this manner. MCT-FCU is not responsible for any damages arising out of or caused by the use of this website. The information provided by MCT-FCU is believed to be accurate when posted on the website, but it should not be relied upon for any business purpose whatsoever. The information on this website is for informational purposes only and is not a solicitation or an offer to buy or sell services or products of MCT-FCU or affiliates. MCT-FCU does not warrant the accuracy or completeness of any information published on this website. Changes may be made to the information on this website without notice.

Accessibility

MCTFCU strives to ensure that its services are accessible to people with disabilities. We have invested in resources to help ensure that our website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort, and independence.

Enabling the Accessibility Menu

The accessibility menu can be enabled by clicking the accessibility menu icon, which appears in the upper-right corner of the home page. After triggering the accessibility menu, please wait a moment for it to load.

Disclaimer

MCT continues its efforts to constantly improve the accessibility of its site and services, in the belief that it is our collective moral obligation to enable seamless, accessible, and unhindered use for all, including those with disabilities. Despite our best efforts, some content may not have been fully adapted to the strictest accessibility standards yet. This may be a result of not having identified the most suitable technological solution.

If you are experiencing difficulty with any content on the MCTFCU website, please contact us during our regular business hours, and we will be happy to assist you.  If you wish to report a problem, have any questions, or need assistance, please contact Member Services at (518) 842-1840.

Privacy Policy

Questions? Call (518) 842-1840

MCT-FCU takes every precaution to safeguard your personally identifying personal information. You should do the same. Do not include your social security number on printed checks. Limit personal information available on internet social media and websites, such as Facebook. Keep computer anti-virus, firewall and malware protection software up-to-date.